Cant log in - do i need to be invited?

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Cant log in - do i need to be invited?
  • Hi guys signed up here and installed Ohm Studio but i cant log in on start up. Does this mean that i cant use the beta or am I doing something else wrong? Proper excited to give this a go but i cant get started!
  • Hey,

    Can you log in to the website?
  • Hi... got the same trouble (Mac 10.5 and Windows 7)

    I launch the app, it search for update, then nothing happen (the window close and nothing else happen) ,  cant get to the login window

    What's the trouble?
  • Hi glitch, please try the following :

    1. Go to http://www.ohmstudio.com/download
    2. Install (no need to uninstall beforehand)
    3. Launch

    Come back here if you still have the same problem.

    Hope it helps
  • Is your browser configured as the default browser for the system? Just a guess: you may have an old version of Ohm Studio, and in this case Ohm Studio tries to open a browser on the download page so you can get the most recent version. But if there is no default browser configured, it just leaves without any notice.

    — Laurent
  • Hi again and 
    excuse my english 

    no i still have the same trouble... with reinstalling the application...

    When i launch the app (after installing of course) in the really first window. The app try to find update then  i got a message that says i am not connected to intenet or the server is down !!!
    (i got this message very quickly, in the first window at the end before it close)

    could this be possible : i am trying your software at work (not at home) and i know i cant use some programme like MSN or multiplayer vidéo game ... so i was thinking that your software use the same 'protocole' and maybe cant launch ???

    is theyre anyway to try ohmstudio in a way that it doesnt not try to connect too somewhere ??? Or the probleme comes from smewhere else ???

    Note: if i cant use your programme at work too work just by myself it is less interesting i think 

    Thanxs in advance for your reply
  • port 5222 9090 blocked where i work... that seems to be the trouble isnt it ?
  • I can log into the website fine but just get server unavailable message constantly. mac 10.6.7 here
  • Yes, Ohm Studio requires the ports 5222 and 9090 to be open in order to work correctly.

    — Laurent
  • The Ohm studio server is not reachable

    Had this for the last 2 days not sure whats going on?
  • @simple_things

    Please try many times.

    You may get this message from time to time but most people manage to reach the server with no major concern.
  • No still a constant. No firewall or anything as im on mac. Installed the update to the latest version and still no luck!
  • Hi simple_things,

    Could you please look for a file called
    OhmStudio.log.txt  located in the following folder:
    /Users/(your_username)/Library/Logs/OhmForce

    And please post the file's content here, or if it is too long, send it by mail at 
    contact@ohmforce.com

    Thanks in advance
  • thanks alot for the help, heres the log

    0 -1602824896 0.000 Log started
    1 -1602824896 0.034 main INFO Date  : 2012-06-07 22:29:27 app/ohm/studio/shared/LogPrint.cpp, Jun  7 2012 static void ohm::studio::shared::LogPrint::begin_log() 60
    2 -1602824896 0.034 main INFO svnrev: 69401 app/ohm/studio/shared/LogPrint.cpp, Jun  7 2012 static void ohm::studio::shared::LogPrint::begin_log() 65
    3 -1340051456 0.089                    main INFO OpenGL strategy : lib/ohm/opal/opengl/OpenGLEngine.cpp, Jun  7 2012 void ohm::opal::OpenGLEngine::build_strategy() 1331
    4 -1340051456 0.089                    main INFO  Support NPOT lib/ohm/opal/opengl/OpenGLEngine.cpp, Jun  7 2012 void ohm::opal::OpenGLEngine::build_strategy() 1334
    5 -1340051456 0.089                    main INFO  Support NPOT for REPEAT lib/ohm/opal/opengl/OpenGLEngine.cpp, Jun  7 2012 void ohm::opal::OpenGLEngine::build_strategy() 1340
    6 -1602824896 1.016 main INFO Version info : '[0,{"mac":69401,"win":69401}]' app/ohm/studio/client/spla/SplashWindow.cpp, Jun  7 2012 bool ohm::studio::client::spla::SplashWindow::do_check_updates() 528
    7 -1602824896 1.021 main INFO Registering service com.ohmstudio.port.crash_report for task 2567 lib/ohm/task/mach/IpcPortLocalImpl.cpp, Jun  7 2012 ohm::task::IpcPortLocalImpl::IpcPortLocalImpl(const std::string&) 89
    8 -1602824896 1.021 main INFO  Allocating port with receive rights... lib/ohm/task/mach/IpcPortLocalImpl.cpp, Jun  7 2012 ohm::task::IpcPortLocalImpl::IpcPortLocalImpl(const std::string&) 97
    9 -1602824896 1.021 main INFO    recv_port 6003 lib/ohm/task/mach/IpcPortLocalImpl.cpp, Jun  7 2012 ohm::task::IpcPortLocalImpl::IpcPortLocalImpl(const std::string&) 103
    10 -1602824896 1.021 main INFO  Inserting send rights for remote... lib/ohm/task/mach/IpcPortLocalImpl.cpp, Jun  7 2012 ohm::task::IpcPortLocalImpl::IpcPortLocalImpl(const std::string&) 115
    11 -1602824896 1.021 main INFO  Registering name... lib/ohm/task/mach/IpcPortLocalImpl.cpp, Jun  7 2012 ohm::task::IpcPortLocalImpl::IpcPortLocalImpl(const std::string&) 129
    12 -1602824896 1.021 main INFO mach recv port com.ohmstudio.port.crash_report : 6003 lib/ohm/task/mach/IpcPortLocalImpl.cpp, Jun  7 2012 ohm::task::IpcPortLocalImpl::IpcPortLocalImpl(const std::string&) 142
    13 -1602824896 1.022 main INFO Registering service com.ohmstudio.port.notif.bounce.host for task 2567 lib/ohm/task/mach/IpcPortLocalImpl.cpp, Jun  7 2012 ohm::task::IpcPortLocalImpl::IpcPortLocalImpl(const std::string&) 89
    14 -1602824896 1.022 main INFO  Allocating port with receive rights... lib/ohm/task/mach/IpcPortLocalImpl.cpp, Jun  7 2012 ohm::task::IpcPortLocalImpl::IpcPortLocalImpl(const std::string&) 97
    15 -1602824896 1.022 main INFO    recv_port 6303 lib/ohm/task/mach/IpcPortLocalImpl.cpp, Jun  7 2012 ohm::task::IpcPortLocalImpl::IpcPortLocalImpl(const std::string&) 103
    16 -1602824896 1.022 main INFO  Inserting send rights for remote... lib/ohm/task/mach/IpcPortLocalImpl.cpp, Jun  7 2012 ohm::task::IpcPortLocalImpl::IpcPortLocalImpl(const std::string&) 115
    17 -1602824896 1.022 main INFO  Registering name... lib/ohm/task/mach/IpcPortLocalImpl.cpp, Jun  7 2012 ohm::task::IpcPortLocalImpl::IpcPortLocalImpl(const std::string&) 129
    18 -1602824896 1.022 main INFO mach recv port com.ohmstudio.port.notif.bounce.host : 6303 lib/ohm/task/mach/IpcPortLocalImpl.cpp, Jun  7 2012 ohm::task::IpcPortLocalImpl::IpcPortLocalImpl(const std::string&) 142
    19 -1602824896 1.027 main INFO Creating Bidir host com.ohmstudio.port.aux lib/ohm/task/IpcPortBiDir.cpp, Jun  7 2012 ohm::task::IpcPortBiDir::IpcPortBiDir(const char*, bool) 84
    20 -1602824896 1.027 main INFO Registering service com.ohmstudio.port.aux.host for task 2567 lib/ohm/task/mach/IpcPortLocalImpl.cpp, Jun  7 2012 ohm::task::IpcPortLocalImpl::IpcPortLocalImpl(const std::string&) 89
    21 -1602824896 1.027 main INFO  Allocating port with receive rights... lib/ohm/task/mach/IpcPortLocalImpl.cpp, Jun  7 2012 ohm::task::IpcPortLocalImpl::IpcPortLocalImpl(const std::string&) 97
    22 -1602824896 1.027 main INFO    recv_port 6603 lib/ohm/task/mach/IpcPortLocalImpl.cpp, Jun  7 2012 ohm::task::IpcPortLocalImpl::IpcPortLocalImpl(const std::string&) 103
    23 -1602824896 1.027 main INFO  Inserting send rights for remote... lib/ohm/task/mach/IpcPortLocalImpl.cpp, Jun  7 2012 ohm::task::IpcPortLocalImpl::IpcPortLocalImpl(const std::string&) 115
    24 -1602824896 1.027 main INFO  Registering name... lib/ohm/task/mach/IpcPortLocalImpl.cpp, Jun  7 2012 ohm::task::IpcPortLocalImpl::IpcPortLocalImpl(const std::string&) 129
    25 -1602824896 1.027 main INFO mach recv port com.ohmstudio.port.aux.host : 6603 lib/ohm/task/mach/IpcPortLocalImpl.cpp, Jun  7 2012 ohm::task::IpcPortLocalImpl::IpcPortLocalImpl(const std::string&) 142
    26 -1602824896 1.106 main INFO Waiting Bidir hand shake com.ohmstudio.port.aux lib/ohm/task/IpcPortBiDir.cpp, Jun  7 2012 void ohm::task::IpcPortBiDir::wait_hand_shake() 146
    27 -1602824896 1.106 main INFO Looking up com.ohmstudio.port.aux.guest lib/ohm/task/mach/IpcPortRemoteImpl.cpp, Jun  7 2012 ohm::task::IpcPortRemoteImpl::IpcPortRemoteImpl(const std::string&) 78
    28 -1602824896 1.106 main INFO  send_port 680b lib/ohm/task/mach/IpcPortRemoteImpl.cpp, Jun  7 2012 ohm::task::IpcPortRemoteImpl::IpcPortRemoteImpl(const std::string&) 106
    29 -1602824896 1.106 main INFO mach send port com.ohmstudio.port.aux.guest : 680b lib/ohm/task/mach/IpcPortRemoteImpl.cpp, Jun  7 2012 ohm::task::IpcPortRemoteImpl::IpcPortRemoteImpl(const std::string&) 107
    30 -1340051456 2.489                    main INFO OpenGL strategy : lib/ohm/opal/opengl/OpenGLEngine.cpp, Jun  7 2012 void ohm::opal::OpenGLEngine::build_strategy() 1331
    31 -1340051456 2.489                    main INFO  Support NPOT lib/ohm/opal/opengl/OpenGLEngine.cpp, Jun  7 2012 void ohm::opal::OpenGLEngine::build_strategy() 1334
    32 -1340051456 2.489                    main INFO  Support NPOT for REPEAT lib/ohm/opal/opengl/OpenGLEngine.cpp, Jun  7 2012 void ohm::opal::OpenGLEngine::build_strategy() 1340
    33 -1602824896 2.505 main ERROR set_dir_path `AudioConfig/InputPins/0' failed with error -2977 lib/ohm/sys/macho/PersistentKeyList.cpp, Jun  7 2012 int ohm::sys::PersistentKeyList::set_dir_path(const std::string&, bool) 218
    34 -1602824896 2.505 main ERROR set_dir_path `AudioConfig/OutputPins/0' failed with error -2977 lib/ohm/sys/macho/PersistentKeyList.cpp, Jun  7 2012 int ohm::sys::PersistentKeyList::set_dir_path(const std::string&, bool) 218
    35 -1602824896 2.513 main ERROR do_load_display_config failed with err=-2977, falling back to default app/ohm/studio/client/prefs/LocalPreferences.cpp, Jun  7 2012 void ohm::studio::client::prefs::LocalPreferences::do_load_display_config() 2522
    36 -1602824896 2.621 main ERROR set_dir_path `ConnectConfig/SoundCloud' failed with error -2977 lib/ohm/sys/macho/PersistentKeyList.cpp, Jun  7 2012 int ohm::sys::PersistentKeyList::set_dir_path(const std::string&, bool) 218
    37 -1602824896 2.621 main ERROR do_load_connect_config failed with err=-2977, falling back to default app/ohm/studio/client/prefs/LocalPreferences.cpp, Jun  7 2012 void ohm::studio::client::prefs::LocalPreferences::do_load_connect_config() 2665
    38 -1602824896 2.638 main ERROR set_dir_path `MidiDevices/0' failed with error -2977 lib/ohm/sys/macho/PersistentKeyList.cpp, Jun  7 2012 int ohm::sys::PersistentKeyList::set_dir_path(const std::string&, bool) 218
    39 -1602824896 2.645 main ERROR Cannot disable menu with id view.zoom_in lib/ohm/opal/MenuContainer.cpp, Jun  7 2012 void ohm::opal::MenuContainer::enable(const std::string&, bool) 811
    40 -1602824896 2.645 main ERROR Cannot disable menu with id view.zoom_out lib/ohm/opal/MenuContainer.cpp, Jun  7 2012 void ohm::opal::MenuContainer::enable(const std::string&, bool) 811
    41 -1602824896 2.645 main ERROR Cannot disable menu with id view.toggle_rotate lib/ohm/opal/MenuContainer.cpp, Jun  7 2012 void ohm::opal::MenuContainer::enable(const std::string&, bool) 811
    42 -1602824896 2.646 main ERROR Cannot disable menu with id view.toggle_inspector lib/ohm/opal/MenuContainer.cpp, Jun  7 2012 void ohm::opal::MenuContainer::enable(const std::string&, bool) 811
    43 -1602824896 17.604 main ERROR [ClientInternal] Gloox error: www.ohmstudio.com: connection refused app/ohm/studio/xmpp/private/ClientInternal.cpp, Jun  7 2012 virtual void ohm::studio::xmpp::ClientInternal::handleLog(gloox::LogLevel, gloox::LogArea, const std::string&) 878
    44 -1602824896 27.546 main ERROR [Client] [rl] AUTHENT ERROR : [-2] - 'Wrong password' app/ohm/studio/client/net/Client.cpp, Jun  7 2012 void ohm::studio::client::net::Client::process_curl_async(ohm::studio::client::net::CurlAsync::Event&) 1088
    45 -1602824896 40.690 main ERROR [ClientInternal] Gloox error: www.ohmstudio.com: connection refused app/ohm/studio/xmpp/private/ClientInternal.cpp, Jun  7 2012 virtual void ohm::studio::xmpp::ClientInternal::handleLog(gloox::LogLevel, gloox::LogArea, const std::string&) 878
    46 -1602824896 65.062 main ERROR [ClientInternal] Gloox error: www.ohmstudio.com: connection refused app/ohm/studio/xmpp/private/ClientInternal.cpp, Jun  7 2012 virtual void ohm::studio::xmpp::ClientInternal::handleLog(gloox::LogLevel, gloox::LogArea, const std::string&) 878
    47 -1602824896 75.527 main ERROR [ClientInternal] Gloox error: www.ohmstudio.com: connection refused app/ohm/studio/xmpp/private/ClientInternal.cpp, Jun  7 2012 virtual void ohm::studio::xmpp::ClientInternal::handleLog(gloox::LogLevel, gloox::LogArea, const std::string&) 878
    48 -1602824896 81.724 main ERROR [Client] [rl] AUTHENT ERROR : [-2] - 'Wrong password' app/ohm/studio/client/net/Client.cpp, Jun  7 2012 void ohm::studio::client::net::Client::process_curl_async(ohm::studio::client::net::CurlAsync::Event&) 1088
    49 -1602824896 92.916 main ERROR [ClientInternal] Gloox error: www.ohmstudio.com: connection refused app/ohm/studio/xmpp/private/ClientInternal.cpp, Jun  7 2012 virtual void ohm::studio::xmpp::ClientInternal::handleLog(gloox::LogLevel, gloox::LogArea, const std::string&) 878
    50 -1602824896 144.732 main WARNING Can not join session 0 - not logged in. app/ohm/studio/client/net/Central.cpp, Jun  7 2012 void ohm::studio::client::net::Central::process_join_session(ohm::task::Event&) 411
    51 -1602824896 155.690 main ERROR [ClientInternal] Gloox error: www.ohmstudio.com: connection refused app/ohm/studio/xmpp/private/ClientInternal.cpp, Jun  7 2012 virtual void ohm::studio::xmpp::ClientInternal::handleLog(gloox::LogLevel, gloox::LogArea, const std::string&) 878
    52 -1602824896 164.126 main ERROR [Client] [rl] AUTHENT ERROR : [-2] - 'Wrong password' app/ohm/studio/client/net/Client.cpp, Jun  7 2012 void ohm::studio::client::net::Client::process_curl_async(ohm::studio::client::net::CurlAsync::Event&) 1088
    53 -1602824896 181.495 main ERROR [ClientInternal] Gloox error: www.ohmstudio.com: connection refused app/ohm/studio/xmpp/private/ClientInternal.cpp, Jun  7 2012 virtual void ohm::studio::xmpp::ClientInternal::handleLog(gloox::LogLevel, gloox::LogArea, const std::string&) 878
    54 -1602824896 187.034 main INFO Releasing Bidir host com.ohmstudio.port.aux lib/ohm/task/IpcPortBiDir.cpp, Jun  7 2012 virtual ohm::task::IpcPortBiDir::~IpcPortBiDir() 122
    55 -1340051456 187.075                    main ERROR Image ohm.widget.tooltip.png leaked. lib/ohm/opal/ImageManager.cpp, Jun  7 2012 virtual ohm::opal::ImageManager::ImageContainer::~ImageContainer() 484
    56 -1602824896 187.123 main INFO event void ohm::task::RunLoopBase::timer_fired(ohm::task::Timer*) dropped in run loop dtor lib/ohm/task/RunLoopBase.cpp, Jun  7 2012 void ohm::task::RunLoopBase::drop_latent_events() 435

  • Hi simple_things,

    It seems that either your user name or password is wrong.
    Are you using your e-mail address or your user name?
    Also you may try to "untick" the Remember Password option and type in your password again.



    If it is still not working, you may try to request a new password.

    image