my friend got an invitiation but cant register
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In this Discussion
- mauve_force January 16
- orange_force January 14
- tillo January 16
my friend got an invitiation but cant register
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Hi all!I don't know if anyone can help me on this on: I invited a freind of mine to join ohmstudio. He did get an invitation email from ohmforce. But now he is unable to register with the email address I used in the invite feature. What to do now?thanks!
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Oh yeah, his email is abiuslu@gmx.de
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Hi Tillo.
The account associated to that e-mail seems to be registered and validated.
Did your friend receive a confirmation e-mail after he got the invitation e-mail?
Thanks.
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He did get a confirmation email, but no email telling him a password. He can access his own profile on the ohmstudio site, but he cannot post to the forums and he cannot login to the software. He sent me two screenshots showing the dilemma:
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Is there an email address specifically for support related topics?
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Hey,
Yes you can mail us to webmaster@ohmstudio.com.
May I contact your friend directly?
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Yes! Go ahead! That will certainly simplify things, I guess! Thank you!
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Doing it.
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Seems that it's ok now.
